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Digital Transformation in Healthcare

Digital Transformation in Healthcare

Adoption of (digital) technology while fighting the pandemic has skyrocketed. In months, we have seen changes in the delivery of care that normally would have happened in years.

This is digitalization, and it is good.
But Digital Transformation is even better.

We understand Digital Transformation as the rethinking of how an organization uses technology, people and processes to fundamentally change its delivery of care. It is about setting up a corporate strategy to deliver more sustainable value to patients, healthcare professionals and the organizations themselves. It stands for leveraging digital capabilities (eg. mobile, cloud, analytics), but mainly focusing on transformation (patient experience, process optimization, data-based decision making).

Some may argue that this type of rethinking should happen once the pandemic is over. All efforts should now be allocated to the current battle. However, most countries are preparing economic stimulus packages (like Next Generation Europe) that will force the procurement in (very) large quantities of digital solutions.

It is not the ideal timing for those that like sequential steps, but massive digitalization is going to happen, soon.

Digital Transformation is optional though. Organizations will not be forced to invest this “tsunami of funding” in acquiring technology that transforms, for good, their organizations. Actually, the easy approach is to procure the shiny objects that their vendors of choice push them to. It is human nature to avoid complications, especially in war times, in a field that most healthcare managers do not feel familiar.

But, once COVID is history, if all this new funding has been spent in non-transformational projects, are these organizations going to throw away some of their shiny investments, and raise even more funding to do the right thing? Really?


We aim to support those brave enough to uptake now the challenge of rethinking their organization

Those that believe that front-line effort is necessary, but laying out the foundation of an improved model of delivering care is also prioritary. For all of us, but also for the next generation, who will pay the interests of the loan governments are asking to recover the economy.

We are organizing

A series of webinars to showcase best-in-class examples of digital transformation

Speakers will present cases in public and private settings, because both need to transform, though for different reasons.

William Gibson‘s quote “the future is already here – it’s just not very evenly distributed“ serves as an inspiration to identify those pieces of the puzzle that each organization will put together in its own transformation endeavours.

Upcoming webinars

Thursday, 22th of April

Digital maturity and digital transformation priorities in U.S healthcare with Paddy Padmanabhan founder & CEO of Damo Consulting

Register for this webinar

Thursday, 29th of April

The Humber River Hospital Digital Journey with Peter Bak Chief Information Officer at Humber River Hospital

Register for this webinar


Past webinars

The Journey of Paperless Patient and Healthcare Facilities

e-Nabız, the backbone of the national information system of Turkey, is a personal health record system where citizens and healthcare professionals can have access to health information collected from primary, secondary, and tertiary level healthcare institutions. Regardless of where the examinations and treatments take place, one can manage their health information and have access to their medical records from a single platform. It is the world’s largest and most comprehensive healthcare information infrastructure that can be accessed safely on the web and mobile application.

İlkay Kaynak is a Project Consultant at Ministry of Health of Turkey. He is working on EU Research and Development Policies, Framework Programmes, EU grants and World Bank credits.

Leading Digital Transformation in Healthcare: How to be successful

Several industries have undergone profound digital transformations – retail, financial services, and travel. Healthcare is poised to make its transformation. The recent massive increase in tele-health use is an example. However, digital transformation is complex and difficult; most transformations fail. This lecture will discuss transformation factors for success. The lecture will also describe a course offered by the Harvard Medical School on leading digital transformation.

John Glaser is an Executive-in-Residence at the Harvard Medical School Executive Education. He is a former senior vice president of Population Health, at Cerner Corporation. Previously he was chief executive officer of Siemens Heath Services. Prior to Siemens, John was chief information officer at Partners HealthCare in Boston.

Digital First Mindset: Transforming the Health Care Experience

In this hour-long conversation, Karin Cooke highlighted Kaiser Permanente’s journey through digital transformation and some of its latest initiatives that are personalized and streamlined to optimize their patients’ care and experience.

Karin Cooke leads Kaiser Permanente International’s work to share the benefits of an integrated healthcare model, powered by a focus on patient-centered medical excellence enabled by digital technologies. She designs educational programs for international health care leaders providing tools and inspiration to support change in health systems worldwide.

This is only the beginning

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